ReverseBits

Retainly — From Shopify Store to Full Commerce Infrastructure

How reverseBits developed Retainly to connect Shopify product and order workflows with a scalable backend system and secure audit infrastructure

Industries

E-commerce InfrastructureCommerce Automation PlatformsRetail Technology

Client

Introduction

Year

2023

Retainly is a commerce integration platform designed to connect Shopify store operations with a custom backend system that manages product data, order workflows, and operational activities. The platform enables businesses to synchronize Shopify data with internal systems while maintaining clear visibility and control over store operations.

The system provides a centralized environment where operational data can be managed, monitored, and audited while maintaining seamless connectivity with Shopify.

Challenges

Technical and operational challenges that needed to be solved to create a scalable, reliable, and efficient Shopify ecosystem.

Talk about your challenges  →
  • Integrating Shopify product and order data into internal business systems required stable API connections and reliable synchronization.

  • Operational activities needed traceability so businesses could track system actions and backend changes.

  • E-commerce platforms often require additional backend services to automate workflows and manage data efficiently.

  • Maintaining a scalable architecture capable of supporting growing store operations was essential.

  • The system also needed a clean separation between frontend dashboards and backend services to maintain long-term flexibility.

Retainly commerce operations interface

Solutions

reverseBits designed Retainly as a scalable integration layer between Shopify and internal business infrastructure.

  • Shopify Integration Architecture

    We integrated Shopify APIs to synchronize product and order data with the backend platform, enabling centralized management of store operations.

  • Backend System Design

    The backend was developed using Nest.js to create modular and scalable services capable of handling business logic and API integrations.

  • Frontend Dashboard Development

    A Next.js frontend was implemented to provide a modern interface for monitoring and interacting with store operations.

  • Audit Logging Infrastructure

    AWS CloudTrail was integrated to track system activities and provide detailed audit logs for operational transparency.

  • Cloud-Ready Deployment

    The entire platform was deployed on AWS infrastructure, ensuring reliable performance and scalability as business data grows.

Retainly Shopify integration workflow

Impact & Benefits

Retainly allows businesses to manage Shopify store operations through a centralized backend platform. Automated integrations reduce manual operational work and improve workflow efficiency. Audit logging provides visibility and traceability across system activities. Cloud infrastructure ensures the platform can scale alongside business growth.

99.9%sync uptime achieved
100%audit trail coverage
70%reduction in manual ops work
5xfaster order processing

Technology stack

Built on a modern, modular architecture combining a Next.js frontend, a NestJS backend, PostgreSQL for data persistence, and AWS cloud infrastructure for reliable deployment and audit logging.

Next.js
Nest.js
PostgreSQL
AWS
Shopify API
CloudTrail

Next steps

Planned roadmap initiatives to grow and scale the platform further.

  • Expanding integrations

    Connect with additional e-commerce platforms beyond Shopify for broader operational reach.

  • Advanced analytics

    Introduce operational insight dashboards for smarter, data-driven business decisions.

  • Workflow automation

    Automate order and fulfillment processes end-to-end without manual intervention.

  • Monitoring & reporting

    Enhanced visibility into business operations, health metrics and performance reporting.

Building something similar? Let's Talk