VeriScreen : Automating Chargeback Handling for Merchants
How we built VeriScreen to read dispute emails, match transactions, and respond automatically
Industries
Services
Billing & Subscription Integration
Rule Engine Architecture
Dashboard Development
Email Automation & Parsing
Backend Development
View All ServicesClient
Introduction
VeriScreen is a chargeback automation platform designed to help merchants handle dispute emails automatically. Instead of manually reading chargeback emails and replying one by one, the system reads the email, extracts the important details, matches it with transaction data, and responds based on predefined rules.
The goal was simple: reduce manual work, save time, and minimize losses caused by chargebacks.
Challenges
Technical and operational challenges that needed to be solved to create a reliable and efficient chargeback automation platform.
Talk about your challenges →
Chargeback notifications arrive through email, making the process slow and manual.
Merchants risk losing money due to delayed or missed dispute responses.
Friendly fraud and unclear disputes make decision-making difficult.
Matching dispute details with transaction records takes time and effort.
Managing subscription billing, device-based billing, and success fees together adds complexity.
Solutions
We built VeriScreen as an automated backend system that handles disputes end-to-end.
Email Automation Integration
Connected Gmail and Outlook using secure OAuth so the system can read chargeback emails automatically.
Rule-Based Matching Engine
The system matches extracted dispute details with merchant transaction records using structured rules.
Automated Decision Flow
The system decides whether to accept, reject, or challenge a dispute based on structured rules.
Stripe Billing Integration
Integrated Stripe to manage subscriptions, device-based pricing, and success-based fees in one place.
Role-Based Dashboards
Built dashboards for merchants, admins, and super admins to monitor disputes and performance.
Impact & Benefits
Saves time by removing manual chargeback handling. Reduces financial losses by responding faster and more consistently. Prevents missed deadlines caused by email delays. Simplifies billing with automated Stripe integration. Provides clear analytics to understand dispute trends.
Technology stack
Built with a modern stack for secure email parsing, rule-based dispute processing, subscription billing, and scalable cloud deployment.
Python
FastAPI
Stripe
AWS
Docker
OAuth
WebhooksPythonFastAPIStripeAWSDockerOAuthWebhooksNext steps
Planned roadmap initiatives to grow and scale the platform further.
Payment & communication expansion
Support additional payment processors and communication formats to improve platform flexibility and customer reach.
Advanced fraud prevention
Strengthen fraud detection capabilities through enhanced validation logic and proactive risk monitoring.
Scalable infrastructure
Improve platform scalability and reliability using container orchestration and cloud-native deployment strategies.
